Job Description

A brief overview of the role

We are excited to advertise this role working for one of Hereford’s most reputable and successful Estate Agencies as a Customer care and business administrator. The successful candidate will be working within a close team providing high levels of administrative support and customer care across different departments of the business.

Vacancy description

• To provide administrative support across different departments including residential lettings and sales
• Completing sales reports and correlating other relevant information required by the team
• Handling sensitive customer data and adhering to all GDPR legislation
• Liaising with customers across different platforms including telephony and face to face
• Appointment bookings
• Diary management
• Attend occasional property visits as and when required
• Any other ad-hoc duties that may be reasonably required

Desired skills

• Capable of thriving in a busy office environment
• Capable of working on own initiative and proactively as part of a team
• Ability to learn, understand and implement new processes
• Good numeracy and literacy

Future prospects

Progression on successful completion of the apprenticeship for the right candidate

Things to consider

• Please consider how you will travel to work
• Role may require sitting for long periods
• The post holder will have to be able to cope with occasional sustained periods of heavy demand from internal and external customers
• Ability to demonstrate personal resilience in the face of sometimes difficult and demanding customers

Job Types: Full-time, Apprenticeship

Salary: £5.28 per hour

Benefits:

• Company pension

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Hereford: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Work Location: In person

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