The Role
Reporting to the Technical Solutions Director, the Senior Technical Architect will be responsible for the successful scoping and design of solutions for our clients. As a senior member of the team, they will provide support and guidance to junior team members and non-technical staff on relevant technologies and solutions.
Working with Account Management and New Business Teams to scope solutions for potential and existing clients ensuring that razorblue’s key quality and technical excellence values are upheld.
Providing detailed technical solution detail to the Account Management and New Business Teams to produce a SoW and subsequently reviewing and signing off SoWs for accuracy and completeness prior to submission by the AM to the client.
Working with the other Technical Architects completing Research and Development of new products and solutions to maintain the company’s technical excellence.
Duties and Responsibilities:
Solution Design, Planning and Architecture (50%)
- Attend client meetings to discuss technical requirements
- Design technical solutions based on customer requirements for a project
- Produce technical solution design for Account Managers
- Sign off completed SoWs
Technical Solution Delivery (30%)
- Delivering consulting to our customers
- Training customers on implemented solutions
- Acting as the technical lead on complex solutions
- Completing documentation for delivered solutions
R&D (20%)
- Researching and testing new solutions
- Assist commercial team with pricing of new solutions
- Attending appropriate vendor events
- Host internal training
- Obtaining and maintaining certifications
All candidates must possess:
Qualification
- Must hold Full UK Driving Licence
- Relevant networking qualifications
- Relevant infrastructure qualifications
Experience
- Microsoft Stack experience including Office 365 experience
- Windows Server installation & configuration
- Virtualisation
- Backup Solutions
- Networking – Installations & troubleshooting
- VoIP telephony – Installations & troubleshooting
- Advanced Networking and Routing – Extensive knowledge and experience including MPLS/BGP/OSPF
- Cloud Platforms – Experience with private & public cloud such as AWS & Azure
- Security – Experience with MDM, MFA, Email filtering, Next generation firewalls & Anti-Virus solutions
- A strong understanding of razorblue's business, processes and procedures
Skills
- An ability to work independently and perform their own research
- Ability to work under pressure
- Creative problem solving
- Ability to work on your own and as part of a team
- Extreme professionalism and personal presentation
- Excellent written and spoken communication skills
Knowledge (Desirable)
To be knowledgeable across a wide range in technologies including WAN, LAN, Cloud computing, virtual and physical hardware, switches, routers, and SAN technologies. The ability to use these skills to solve problems and to deliver the best possible solutions for clients is essential. Extensive networking knowledge including protocols such as MPLS/BGP/OSPF.
The ability to understand complex problems and use the tools and resources available to create utilising a strong understanding of razorblue's business, processes, procedures and client information.
Senior Technical Architect total package
- Total base salary up to £55,000
- 25 days Holidays + public holidays + the ability to purchase up to 10 more
- Private Health insurance, with Mental Health Cover included with AXA Health
- Life insurance
- Flexible working hours to suit you, promoting a healthy work/ life balance
- Small touches- gaming and social area, unlimited Nespresso coffee, soft drinks, and breakfast
- Personal development plan with funded training and accreditations
About us
Technology is imperative to the success of every business, regardless of or sector. The wave of digital transformation and workplace modernisation is one of the driving factors of our continued growth (35% year-on-year).
At razorblue, we stay ahead of the curve, adopting the latest technologies and working in partnership with industry-leading suppliers and products.
Through our quality-driven approach, outstanding service delivery and commitment to our clients, we provide IT solutions and support to over 500 businesses across the UK.
Believing in the importance of a human-approach to business, we invest heavily in the development and growth of our teams. Working for razorblue provides excellent opportunities to learn, develop and progress.
Over the years, we have cultivated a culture of professionalism, development and teamwork that empowers each of our employees.
We strive to maintain a positive approach to all aspects of working life, promoting a healthy work/life balance and equal opportunities.
If you think you've got what it takes to work with us, we'd love to hear from you.