The Opportunity

We are currently recruiting for a Virtual Promoter based in Reading. This is a Fixed term contract position with Blue Square, supporting and working closely with our client HP, offering a salary of £110 per day with a great bonus.

This is the perfect role if you want the opportunity to:

Work with a leading brand and be involved with all the latest tech devices

Get full training and ongoing support to enable you to fulfil your role to the best of your potential

The Role

This role will be focused around providing an outstanding level of customer service through an exciting and innovative proposition our client has launched. In order to take the customer experience to the next level, HP are providing an online ‘go into store’ experience, allowing the shopper to have their questions answered from home instantly through a one way video call with our helpful staff.

In order to deliver this unique shopping experience, your key responsibilities will be to engage and interact with customers, sharing your expert product knowledge and therefore driving their brand love and confidence in the product range. You will be dealing with customer enquiries accurately and efficiently, assisting them through their customer journey and ultimately concluding in a sale.

The exceptional service you provide will add a human element to the ever-growing online shopping experience, making this unforgettable and ultimately driving product sales and brand advocacy in the customer market.

To be successful, you will be a dynamic candidate, with experience in providing excellent customer service alongside achieving sales targets in a retail environment.

Key Responsibilities:

Demonstrate products and features

Increase sales and therefore market share through your interactions

Answer queries efficiently and confidently

Increase conversion rate from query to purchase

Decrease query handling time

Provide a positive and memorable experience to each customer

Skill and Experience
Essential:

Previous customer service experience

Personable and energetic

Strong communication skills

Passion for technology

Motivated by sales and customer service

Friendly and have an engaging personality

What’s in it for you?

Salary: £110 per day

Bonus: £10 daily bonus

Company Sick Pay

Life Assurance: 4 x annual salary

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