Job Description
Senitor https://www.senitor.com/
2/3rd Line Engineer - Newcastle Hybrid (28-35K)
My client who are a leading MSP in Newcastle are looking for a 2/3rd Line Engineer to join the team. The candidate will need to be based in Newcastle as that is where there office is there is some flexibility for hybrid working.
Role -
To provide 1st/2nd & 3rd line technical support;
Resolving support queries via phone, email & remotely.
Managing tickets on their Service Desk
Conducting software and hardware auditing and license management projects.
Documenting clients IT infrastructure, in terms of network topology, server & PC hardware, software, networks, firewalls, switches and routers.
Skills - sound Cloud skills - practical experience of some or all of the following:
M365 admin (e.g. tenancy creation/set up/licensing)
Mobile Device Management
InTune
Conditional Access
MFA,
Azure AD
SharePoint/OneDrive site creation & admin
Data and email migrations to M365 SharePoint/OneDrive
Microsoft 365 deployments, licensing & feature sets
Experience
Experience or knowledge of Microsoft InTune, Conditional Access, Mobile Device Management
Windows Server 2016/2019 & Active Directory
Backup Technologies - cloud and on premises
Windows 10
Exchange 2010/2013/2016 , Office 2010/2013/2016, IIS, Group Policy
Office 365, support, data and mail migrations, installations
Configure, support and maintain WAN and LAN networking, Routers and Firewalls
Configure, support and maintain Spam and Web filters
Configure, support and maintain Juniper firewalls, hardware support (PC, Servers and printers)
Configure, support and maintain VPN solutions
Knowledge of virtual desktop/server technologies including VMware, Hyper V & Citrix.
This candidate needs MSP experience as they will be servicing multiple clients and technologies.
Benefits
25 days holiday increasing with years of service
Hybrid working
Flexible hours
Generous Pension scheme
Permanent Health Insurance
Life insurance of 4 x salary
Health cash plan to provide cash towards dental and opticians costs
Contribution towards training course fees
To apply for the role please send your most recent CV to louise.phelan@senitor.com or call 0113 224 2121 for further information on the position.
For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.